WININET_E_TIMEOUT
Matched as: the code as given (hex)
HRESULT breakdown: code: 12002, customer: False, facility: 7, severity: failure (bit 31 set), wraps_win32: 12002, ntstatus_wrapped: False
Things to try
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Error text on Microsoft's page: The operation timed out Unable to scan for updates due to a connectivity issue to Windows Update, Configuration Manager, or WSUS.
This error generally means that the Windows Update Agent was unable to connect to the update servers or your own source, such as WSUS, Configuration Manager, or Microsoft Intune.
Check with your network team to ensure that the device can reach the update sources. For more info, see [Troubleshoot software update scan failures in Configuration Manager].
If you're using the public Microsoft update servers, check that your device can access the following Windows Update endpoints:
http://windowsupdate.microsoft.com
https://*.windowsupdate.microsoft.com
https://update.microsoft.com
https://*.update.microsoft.com
https://windowsupdate.com
https://*.windowsupdate.com
https://download.windowsupdate.com
https://*.download.windowsupdate.com
https://download.microsoft.com
https://*.download.windowsupdate.com
https://wustat.windows.com
https://*.wustat.windows.com
https://ntservicepack.microsoft.com
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Source: Common Windows Update errors · CC-BY-4.0 (MicrosoftDocs/SupportArticles-docs, repo license verified 2026-10-09) · retrieved 2026-10-09